Turners Oak
Turners Oak
  • Home
  • About Us
    • Meet Susan
    • Purpose, values, mission
    • What's behind the name?
    • Our policies
  • Our services
  • Client stories
  • Free resources
  • Contact us
  • More
    • Home
    • About Us
      • Meet Susan
      • Purpose, values, mission
      • What's behind the name?
      • Our policies
    • Our services
    • Client stories
    • Free resources
    • Contact us
  • Home
  • About Us
    • Meet Susan
    • Purpose, values, mission
    • What's behind the name?
    • Our policies
  • Our services
  • Client stories
  • Free resources
  • Contact us

Our purpose is to support & empower older homeowners to make informed decisions about their future

The Turners Oak vision - why do we exist?

Susan, our founder, was invited to speak at Kindred in London to share the reason why she founded Turners Oak, her vision for the future, and why moving home in later life is unique.

 

This isn't just downsizing; it's so much more than that.


As always we would love to hear your feedback and your own experiences - feel free to email  susan@turnersoak.co.uk or call 020 3916 6045.

Our values

Our values are the fundamentals that we live by day-to-day that shape our behaviours and culture. 

Clients first

Integrity, honesty and respect

Integrity, honesty and respect

Everything we do is designed to be in service to older homeowners.

We won't give you advice or suggestions that aren't in your best interest and we don't focus on short term goals that aren't in line with putting our clients first.

Our terms of business are clear with no long tie-in periods.

Integrity, honesty and respect

Integrity, honesty and respect

Integrity, honesty and respect

It is an honour to support clients navigating the emotional, logistical and financial aspects of a move in later life.

We honour the trust you put in us by acting with integrity, honesty and respect at all times.

Inform don't instruct

Integrity, honesty and respect

Consultants not sales people

By providing information, advice and practical support we empower our clients to make informed decisions and take actions that are right for them.

We build our ways of working and communicating around your circumstances so you always  remain in control.

Consultants not sales people

Consultants not sales people

Consultants not sales people

We are breaking the stereotype of estate agents as sales people. The best agents are consultants who truly understand our clients and support their whole moving journey. Selling a home is just one significant step on that journey.

Always be learning

Consultants not sales people

Always be learning

We embrace the opportunity to be continually learning and improving. We encourage the sharing of ideas and experiences, and we value the opportunity to solve problems with creativity, diversity of thought, curiosity and possibility.

Give back

Consultants not sales people

Always be learning

We pledge to donate at least 1% of turnover and 5% of our profits to not-for-profit organisations improving the lives of those in later life and adhere to the Blueprint for Better Business Principles. 

We have ambitions to become a B Corp and start our own foundation.

Our mission

Our mission is to be the trusted advisers and estate agency for older homeowners and their families. We will achieve this by embodying our values and being guided by our purpose.

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Hi,I'm Susan the founder of Turners Oak

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