FOR FAMILIES
More than an estate agent. A specialist partner.
Turners Oak works exclusively with older homeowners and their families. We understand the family dynamics, the legal complexity, the emotional weight, and the practical reality of coordinating a move when you can't always be there in person.
We don't treat your loved one's home like a 'listing to be won'. Instead we take time to understand the situation and consider the practical, legal, financial and emotional circumstances so that we can tailor our advice and services accordingly.
We can do as much or as little as you need. Some families just want an initial conversation to understand their options. Others need us to take on everything - from advice and planning, through to decluttering, marketing, managing the sale and clearance. We work with a trusted network of professionals and recommend them because we believe they will be of value to you. We do not take referal fees (unlike most estate agents).
OUR COMMITMENTS TO YOU
We keep you informed
Whether you're nearby or managing things from a distance, we communicate clearly and regularly - with you and with your relative, in whatever way works best for each of you.
A tailored service
We can support with everything from planning advice through to marketing and managing the sale of a home - including decluttering and clearing where relevant.
We're honest about the options
We'll give you a realistic picture - including valuation price, timescales and what you do and don't need to be worrying about.
We understand vulnerability
Our approach to client vulnerability is modelled on FCA guidelines. We're trained Dementia Friends and we take our duty of care seriously - to your relative, and to you.
We undersand the complexity
From checking the legal ownership and authority to sell, through to discussing Deferred Payment Agreements, 12-week property disregards and pre-empting potential bumps in the road - we've navigated these before and we know what to look out for.
“I had no appetite or time for flattery valuations or fluff - of course we wanted to achieve the best possible sale price, but that hasn't been the most important consideration. What mattered most was finding an agent who would genuinely hand-hold us through the process - someone realistic, communicative and dependable.
Because when you're helping someone through a later-life move, especially remotely, you're not just managing a transaction. You're managing emotion, responsibility, logistics and reassurance all at once.
FREE GUIDE
Selling a home when a loved one moves into care
A practical guide for families, attorneys and deputies - covering what to expect, what to watch out for, and how to make the process as smooth as possible.
You can download the guide below, or if you would like a printed copy do just get in touch and we will post one to you free of charge.
Download the guideHow we can help your family
Advice Line
Not sure where to start, or just want to think things through with someone who knows this territory? Our Advice Line is the right first step - honest, expert guidance with no obligation and no sales pitch.
Talk to us
Future Planning Service
If your relative isn't ready to move yet but you want to start planning properly, our Future Planning Service helps the whole family explore options, understand the process and prepare - at a pace that works for everyone.
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Estate Agency
When the time comes to sell, we manage the whole process with the care it deserves - from preparing and marketing the property through to completion. We can also coordinate decluttering, clearance and other trusted professionals so you don't have to.
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Moving Manager
Expert, empathetic support throughout your move, wherever you are in the country. Ideal for families supporting a loved one who needs someone independent and experienced in their corner.
Find out moreYou don't have to figure this out alone
Whether you're at the very beginning of the conversation or already deep in the process, we can help. Get in touch for an honest, no-obligation conversation about your family's situation - and what the right next steps might look like.
Get in touch