Our services
Estate Agency
Your home isn't a listing. Your move isn't a transaction.
A full estate agency service built around the reality of moving in later life.
Re-designing estate agency for later life
Most estate agents treat a home as a 'listing to be won' and a 'deal to be done'. We don't. Later-life moves are life transitions - sometimes happening at difficult times, often after decades in the same home - and they deserve an approach that reflects that. We are expert, pragmatic and empathetic - and we are breaking the stereotype of estate agents as salespeople. The best agents are consultants who truly understand their clients and support their whole moving journey.
What our service includes
Why Susan founded Turners Oak
“I had seen, time and again, how the standard estate agency model simply didn't work for people in later life. I knew there had to be a better way.
Susan Turner, Founder
Moving in later life is unlike any other move
Most moving advice is written for people in their 30s and 40s. It doesn't account for what you're actually dealing with. Every later life move is unique - which is why we build our services around each individual client.
It's not just a house
You may have lived there for decades. It holds memories, routines, a sense of who you are. Leaving isn't just logistical - it's deeply personal, and it deserves to be treated that way.
The stakes feel higher
This may be the last move you make. The financial decisions involved and the choice of where to move to next when there's such a wide variety of options are complex and long-lasting. Getting it right - or as right as you can - matters enormously.
The process itself is harder
Decluttering a home of 30 or 40 years, navigating solicitors and the many moving parts whilst managing the physical demands of moving can be a lot. You might be doing this alone for the first time, or navigating a move at a challenging time, and the mainstream property industry isn't set up to support you properly.
A crisis move is needed
We are often contacted when a home sale needs to happen. For one reason or another - or a combination of a few reaons - you or your loved one may no longer be able to stay at home and the decision has had to be made. This is precisely when our pragmatic, expert, trusted and empathetic approach is most valuable.
Understanding what makes later life moves different is at the heart of everything we do
Our values, purpose and mission shape how we work with every client - and why we work the way we do.
Our commitments to you
No jargon
Plain English, always. We explain everything clearly so you always know where you stand.
Trusted, honest advice
What you need to hear, not what you want to hear. Your interests come first.
One consistent relationship
You won't be passed from pillar to post. One dedicated person, with you from first conversation to completion.
You stay in control
We provide the expertise and guidance. You make the decisions, at your pace, without pressure.
Hear from people we have helped
Every move is different. Read the stories of people who came to us at different stages, with different needs - and found a way forward.
Read client storiesStart with a conversation
There's no obligation and no sales pitch. Just an honest conversation about your situation and how we might be able to help.